At Jayden Hotel, we value our guests’ privacy and are committed to protecting the personal information we collect and process. This policy explains how we use the information you provide and outlines your rights concerning your privacy.

‏1. Collection of Personal Information
‏We collect personal information in the following cases:

‏ • When you make a reservation or during check-in/check-out.
‏ • When you contact us via phone, email, or our website.
‏ • When you participate in surveys or promotional programs.

‏The information we may collect includes:

‏ • Full name, address, and phone number.
‏ • Passport or ID details.
‏ • Payment details (such as credit card information).
‏ • Accommodation and service preferences.

‏2. Use of Information
‏We use the information we collect for the following purposes:

‏ • To provide accommodation services and ensure guest satisfaction.
‏ • To process reservations and payments.
‏ • To communicate with guests regarding bookings or inquiries.
‏ • To improve the quality of our services through feedback and suggestions.
‏ • To comply with legal and regulatory requirements.

‏3. Protection of Personal Information
‏We ensure your personal data is secured using modern security technologies and procedures. We do not share your information with third parties unless necessary for providing services (e.g., payment gateways) or as required by law.

‏4. Guest Rights
‏You have the right to:
‏ • Request corrections for any inaccurate information.
‏ • Request the deletion of your personal data when no longer needed (except where required by law).
‏ • Withdraw your consent for the use of your data at any time.

5. Cookies
‏We may use cookies to enhance your browsing experience on our website. You can control cookie settings through your browser preferences.

‏6. Updates to the Privacy Policy
‏We may update this privacy policy from time to time to comply with regulations or improve our services. Any changes will be posted on this page with the date of the update.

‏7. Contact Us
‏If you have any questions or requests regarding this privacy policy, you can contact us via:

‏ • Email:
‏info@jaydenhotel.com
reservations@jaydenhotel.com

‏ • Phone: +966 14 88 444 10

‏ • Address: Jayden Hotel, Medina, Saudi Arabia.

‏We value your trust in us and strive to provide a safe and comfortable stay.